COVID-19

During the Strategic Management of the Coronavirus the Strathcona Food Bank will remain open from 9am until noon, with the exception of Statutory Holidays.

 

For Our Clients

During this time you will see these changes at the Food Bank:

  • Hands will be required to be sanitized when you enter the Food Bank.
  • When you call in to book your appointment you will be asked if you are currently sick or have been out of the country recently.  This will dictate how you pick up your hamper.
  • Only one person per family should come in to pick up your hamper.
  • The free items or monitored 6 item shelves have been removed until further notice to restrict your exposure and ours as well as increasing our ability to serve more clients.
  • Please ensure that you bring in the required identification – photo I.D., recent mail (dated within the last six weeks) and Alberta Health Card if you are a new client.  If there is an issue, please discuss with staff when you call to book your appointment.

For Our Donating Community

  • Our regular collection locations will remain open and items will be collected on their regular route.
  • We will post on our website under our Donation tab the items we are low on or are out of.  We would appreciate your support in donating these most needed items.
  • Should you wish to support the Food Bank in reducing the spread of the virus you can make a monetary donation either by email or EFT (electronic funds transfer) to allow us to purchase needed items in volume, with minimal handling.  Please refer to our Donation tab for further information.
  • We will continue to accept 500 ml to 1 litre sized wide-mouth glass and plastic containers as they can be sterilized before being used.

For Our Volunteers

  • You will be asked not to come to the Food Bank until 15 days after you have returned from an international holiday.
  • We are very grateful to our volunteers and the majority are over the age of 65 and therefore in the high risk category.  If you are uncomfortable volunteering, have a weak immune system, are caring for someone with a weak immune system or do not feel well let us know and we will call on our pool of volunteers to cover your task until you can safely return.
  • You are required to wash your hands immediately on entering the Food Bank, or sanitize until you are able to wash your hands.
  • All areas have posted sanitization protocols to sanitize all high usage items (e.g. tables, door handles, carts, washrooms, etc.) at regular intervals.
  • All cart handles will be sanitized after each use.